TERMS AND CONDITIONS
Terms and Conditions – Sirian Computers
Effective Date: 1 January 2025
Welcome to Sirian Computers. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, placing an order, or purchasing products from Sirian Computers, you agree to be bound by these Terms and Conditions.
1. About Sirian Computers
Sirian Computers is a laptop and technology retailer based in Nairobi, Kenya, specializing in business laptops, refurbished laptops, Ex-UK laptops, workstations, accessories, and related technology products.
Business Address:
Sirian Computers
Revlon Plaza, 4th Floor, Shop 29
Moi Avenue, Nairobi, Kenya
Phone: 0706800174 / 0791353422
Email: siriancomputers@gmail.com
Website: www.siriancomputers.com
2. Acceptance of Terms
By using this website, you confirm that you have read, understood, and agreed to these Terms and Conditions.
If you do not agree with any part of these Terms, please discontinue use of the website.
3. Products and Services
Sirian Computers offers:
- Business laptops
- Refurbished laptops
- Ex-UK laptops
- HP laptops
- Lenovo laptops
- Dell laptops
- MacBooks
- Workstations
- Computer accessories
- Repair and support services
All products are subject to availability.
We reserve the right to discontinue or modify products without prior notice.
4. Product Information
We strive to ensure that all product descriptions, specifications, images, and pricing are accurate.
However:
- Product images may vary slightly from actual products.
- Specifications may change without notice.
- Minor cosmetic differences may exist, particularly on refurbished devices.
- Pricing errors may occasionally occur.
If a pricing error is identified, we reserve the right to cancel or correct the order.
5. Orders and Payments
When placing an order, you agree that:
- All information provided is accurate and complete.
- You are authorized to use the payment method provided.
- Orders are subject to verification and acceptance.
Accepted payment methods may include:
- M-Pesa
- Bank Transfer
- Debit Cards
- Credit Cards
- Other approved payment methods
Sirian Computers reserves the right to refuse or cancel any order suspected of fraud or unauthorized activity.
6. WhatsApp Orders
Customers may place orders through WhatsApp.
Order confirmations made through WhatsApp are considered valid purchase requests. Additional verification may be required before dispatching products.
7. Pricing
All prices displayed on the website are in Kenyan Shillings (KES) unless otherwise stated.
Prices may change without prior notice.
Promotional offers and discounts are available only during the specified promotion period.
8. Shipping and Delivery
We provide delivery services within Kenya.
Delivery timelines may vary depending on:
- Customer location
- Product availability
- Courier service schedules
- Weather and unforeseen circumstances
While we aim to deliver products promptly, delivery dates are estimates and are not guaranteed.
Ownership of products transfers to the customer upon successful delivery.
9. Warranty
Many products sold by Sirian Computers include warranty coverage.
Warranty terms vary by product and are governed by our Warranty Policy.
Warranty does not cover:
- Physical damage
- Liquid damage
- Accidental misuse
- Unauthorized repairs
- Software-related issues unless specifically covered
Customers are encouraged to review our Warranty Policy before purchase.
10. Returns and Repairs
Returns and repair requests are governed by our Repair and Returns Policy.
Customers should inspect products immediately upon delivery and report any issues as soon as possible.
Approved returns must comply with our return procedures and eligibility requirements.
11. User Responsibilities
When using our website, you agree not to:
- Violate any applicable laws
- Submit false information
- Attempt unauthorized access to our systems
- Interfere with website functionality
- Distribute malware or harmful software
- Engage in fraudulent activities
Violation of these Terms may result in suspension or termination of access.
12. Intellectual Property
All content on this website, including:
- Logos
- Images
- Product descriptions
- Text
- Graphics
- Website design
is the property of Sirian Computers unless otherwise stated.
Unauthorized copying, reproduction, modification, or distribution is prohibited without written permission.
13. Limitation of Liability
To the maximum extent permitted by law, Sirian Computers shall not be liable for:
- Indirect damages
- Loss of profits
- Loss of data
- Business interruption
- Consequential damages arising from use of our website or products
Our total liability shall not exceed the amount paid for the product in question.
14. Third-Party Links
Our website may contain links to third-party websites.
Sirian Computers is not responsible for the content, security, or privacy practices of external websites.
Users access third-party websites at their own risk.
15. Privacy
Use of our website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in the Privacy Policy.
16. Changes to These Terms
Sirian Computers reserves the right to update or modify these Terms and Conditions at any time.
Changes become effective immediately upon publication on the website.
Customers are encouraged to review these Terms periodically.
17. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of Kenya.
Any disputes arising from these Terms shall be subject to the jurisdiction of Kenyan courts.
18. Contact Information
For questions regarding these Terms and Conditions, please contact:
Sirian Computers
Revlon Plaza, 4th Floor, Shop 29, Moi Avenue, Nairobi, Kenya
📞 0706800174 | 0791353422
Thank you for choosing Sirian Computers — your trusted source for affordable HP, Lenovo, Dell, MacBook, Business Laptops, Workstations, and Refurbished Laptops in Kenya.